Privacy policy overview

This privacy notice serves to inform you about the collection and use of personal information by Bridge Comply when you engage with us through this website or market research mediums such as questionnaires or surveys, whether verbally or online. Our objective is to provide a clear explanation of your rights and the means to contact us with any concerns you may have. This privacy policy relates to cases where Bridge Comply acts as a Controller of your personal information.

What information we collect, use, and why

We collect or use the following information to contact you in relation to our products and services where you have given us permission to do so:

• Names
• Job title
• Company Name
• Sector
• Contact details e.g. email address and business contact details.

We collect or use the following information for service updates or marketing purposes/ including market research:

• Names
• Job title
• Company Name
• Sector
• Contact details e.g. email address and business contact details.
• Records of consent, where appropriate

We do also collect anonymised data when conducting market research, which will be clearly stated on your questionnaire. This type of data is not covered in this policy as it is not considered personal data.

Our lawful bases for collecting or using personal information to provide services and goods are:

Consent

Our lawful bases for collecting or using personal information for service updates or marketing purposes is Consent. Where we get your personal information from you directly, where you have explicityly consented for us to contact you regarding our services and products or for us to contact you in the future.

How long we keep information

We keep your personal information only for where there is a business need and  for no longer than is deemed necessary for its purpose.

Retention schedule:

Your contact details are kept for a maximum of 3 years inline with our sales cycle, or until you have opted out from being contacted by Bridge Comply.

Transferring your personal data

Bridge Comply does not transfer your personal data outside of the EU/ EEA.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact method at the bottom of this privacy notice.

How to complain

If you have any concerns regarding the use of your personal data, you are welcome to lodge a complaint with us using the contact information provided at the end of this privacy notice. You have the right to file a complaint at any time with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection matters (www.ico.org.uk). However, we would appreciate the opportunity to address your concerns before you escalate the matter to the ICO, and kindly request that you reach out to us initially.

If your concerns persist after lodging a complaint with us, you may also choose to lodge a complaint with the ICO. The ICO’s address:  Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF

Last updated:

03rd May 2024

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